CRICE Controlled Access and Monitoring System (CRICE CAMS) for the HPOC

To access the web-based (online) Applications:

  1. GO to new.cricecams.com. If not able to access by clicking on this url, then please type it in your browser. Please use Google Chrome browser and not Internet Explorer
  2. Click on Hospital POC icon

To access the Mobile Applications:

Scan QR code to access CRICE
mobile applications

Very Important: this is a red-orange logo (not blue/green-which is for reps).

Primary HPOC (who is the pharmacy manager) received username and password within the ‘Geofence.pdf’ document sent from noreply@masoom.co.za.

Other gatekeepers have received an email from noreply@masoom.co.za, with usernames and passwords.
 
If unable to access, send an email to cricecams@masoom.co.za

Team Effort to Control and Monitor Rep Access

Primary HPOC

The Pharmacy Manager is the Primary Hospital Point of Contact.

Only the Pharmacy Manager can authorise hospital staff to be added as Secondary HPOCs (GateKeepers).

Click here to submit application for gatekeepers.

Secondary HPOCs (GateKeepers)

A Gatekeeper is a clinical or non-clinical staff member within the hospital facility who regularly interacts with Company Representatives (CRs) and is therefore able to Control and Monitor Access into the Hospital Facility.  

Gatekeepers are able access their own HPOC account to view all features that allows them to control and monitor rep access.

How to use the features on the HPOC App to Control and Monitor Access

DASHBOARD

News Feeds

  • Includes updates and important notifications

Training Resources

  •  Important training videos
  •  HPOC guidance documents

REPORTS
  • Bookings Scheduled
  • Overview of areas accessed according to Level 1 (white), Level 2 (blue) and Level 3 (green)
  • Electronic attendance register
  • Company presence overview
  • Adherence to appropriate level of access
  • Education on safe and effective use of product
  • Daily activity overview
  • On-formulary, On-consignment or Loan Set information

VISITS (online version-use Report tab)

  • List of CRs who have entered and exited your facility in the last 3 months
  • Scroll all the way to the right to see all columns
  • Click on ‘arrows’ in column headers to ‘sort’ data
  • Use the ‘Search’ feature

CURRENT VISITS 
  • List of CRs who are currently, in real time, in your facility appears under this tab
  • All hospital gatekeepers who are encountering CRs are encouraged to use this feature to quickly check if CR has checked-in
  • If the CR does not appear, this is considered unauthorised access and you may deny access
  • If the CR does have a valid access card but forgot to check-in, then click on the QR Code tab in the HPOC app to allow a quick check in but remind the CR to commence the scanning journey from the pharmacy in future.

Verified and Approved Supplier Companies

CRICE provides an added layer of protection for hospital facilities by ensuring that all supplier companies are thoroughly vetted and approved before they are permitted to register their representatives. 

Primary HPOC or Gatekeepers can easily verify a company’s status on the CRICE system by clicking on the ‘Verify Company Certificate’ tab and enter the supplier’s company name or CRICE certificate number.

This certificate only confirms that the company meets compliance requirements. It does not replace the need for each company representative (CR) to complete their individual CRICE training.

Verify if a CR has a valid CRICE Digital Access Card

HPOC & Gatekeepers can verify if a CRICE Rep has a valid Digital Access Card.

  • Click on 'Check Learner Status' tab,
  • Enter the CR’s email address or the CR registration number to confirm if the CR has a valid CRICE Digital Access Card.


To view tutorial on 'Company Registration' and 'Check Learner Status', click here:

QR Codes

Use only in the event of an emergency (CR must report to pharmacy to commence scanning journey). This tab contains the 3 sets of QR Codes for check-in and check-out (a total of 6).

1. White Area Notice (Pharmacy Notice)

2. Blue Area Notice

  • Theatre and Cath Lab - excluding sterile field
  • ICU, Wards etc

3. Green Area notice

  • Theatre and Cath Lab - Sterile Fields

CRICE Appointment Booking System(CABS)

CRs can book appointments with clinical and non-clinical staff using the booking system. Under the 'Appointments' tab HPOC's and Gatekeepers are able to view:

  • All CR's appointments made with all clinical and non-clinical people within the hospital
  • Names of products sold by CR.
  • Reason for visit.
  • Use the search function to filter by representative name.
  • The 'My Calendar' tab allows HPOCs and Gatekeepers to view bookings by date, making it easy to track upcoming visits.

HPOC's and Gatekeepers are strongly encouraged to review below CRICE  Appointment Booking System(CABS) tutorial :

Level of Access

The ‘Level of Access’ tab contains an algorithm with a series of questions requiring Yes-No responses and which then immediately outputs what course the CR would need to complete in order to have the correct level of access within the hospital facility.

CRICE General course is for White Area access only, CRICE Excluding Sterile Field course allows blue area access and CRICE Including Sterile Field course allows green area access.

Use our friendly CRICE HelpBot

On web


In app

Click the 'Help' button on the bottom right corner of every screen

Via WhatsApp


 ‎067 145 2378

 

In app

If further assistance is required, use the "Contact Us" feature on the HPOC App

If above does not resolve your query, then email cricecams@masoom.co.za                                                                             FA9689